Documentation

Team and security

Turn on two-factor authentication

Plans: Every plan, including Free.

Two-factor authentication asks for a code from an authenticator app when you sign in, as well as your password. Organization admins can require it for admins or for every member.

In the app: Settings > Account, and Settings > Team for the organization rule

Sign up to try it

Turn it on for your account

  1. Open Settings > Account and find the two-factor panel.
  2. Choose Enable 2FA. GrantCue shows a QR code and the secret key.
  3. Scan the code with any authenticator app, or type the secret in by hand.
  4. Enter the current code from the app in Authenticator code and choose Verify & enable.
  5. Save the backup codes. They are shown once. Copy them, or use the download button.

Backup codes

Each backup code works once if you lose your phone. The panel shows how many remain and warns you when fewer than three are left. To get a fresh set, regenerate them with a current authenticator code. The old codes stop working at that moment.

Require it for the team

Organization admins see two switches on Settings > Team: Require 2FA for admins and Require 2FA for all members.

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