Terms of Service

1. Acceptance of Terms

By creating an account, accessing, or using GrantCue in any way, you agree to comply with and be legally bound by these Terms, our Privacy Policy, and all applicable laws and regulations.

If you are using GrantCue on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms, and "you" refers to both you individually and the organization.

2. Description of Service

GrantCue is a grant management and collaboration platform designed to help nonprofits and organizations discover, track, and manage grant opportunities. The Service includes:

• Access to federal grant databases and search functionality
• Grant tracking, pipeline management, and collaboration tools
• AI-powered features including success scoring, recommendations, and summaries
• Calendar integrations and deadline tracking
• Team collaboration features including comments, tasks, and mentions
• Organization and workspace management

We reserve the right to modify, suspend, or discontinue any part of the Service at any time with or without notice.

3. Account Registration and Security

To use certain features of GrantCue, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security and confidentiality of your password
• Accept all responsibility for activity that occurs under your account
• Notify us immediately of any unauthorized use of your account

You must be at least 13 years old to use GrantCue. If you are under 18, you represent that you have your parent or guardian's permission to use the Service.

4. Acceptable Use Policy

You agree not to:

• Violate any applicable laws, regulations, or third-party rights
• Use the Service for any illegal, harmful, or fraudulent purpose
• Interfere with or disrupt the Service or servers/networks connected to the Service
• Attempt to gain unauthorized access to any portion of the Service
• Use automated means (bots, scrapers, etc.) to access the Service without permission
• Transmit viruses, malware, or any malicious code
• Impersonate any person or entity or misrepresent your affiliation
• Collect or harvest information about other users without consent
• Use the Service to send spam, unsolicited communications, or harassment
• Reverse engineer, decompile, or disassemble any part of the Service

We reserve the right to suspend or terminate accounts that violate this policy.

5. User Content and Ownership

You retain ownership of any content you submit, upload, or create in the Service ("User Content"), including grant records, tasks, notes, comments, and files.

By submitting User Content, you grant GrantCue a worldwide, non-exclusive, royalty-free license to use, copy, store, transmit, and display your User Content solely to provide and improve the Service.

You represent and warrant that:

• You own or have the necessary rights to all User Content you submit
• Your User Content does not violate any third-party rights or applicable laws
• Your User Content does not contain malicious code or inappropriate material

6. Intellectual Property Rights

The Service, including its design, features, software, text, graphics, logos, and other content (excluding User Content) is owned by GrantCue and protected by copyright, trademark, and other intellectual property laws.

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for its intended purpose, subject to these Terms.

7. Third-Party Services and Integrations

The Service may integrate with or provide links to third-party services (e.g., Google Calendar, Grants.gov). We are not responsible for the availability, accuracy, or content of third-party services, their terms or practices, or any loss caused by your use of them.

8. Fees and Payment

Certain features of GrantCue may require payment. If you subscribe to a paid plan, you agree to pay all fees according to the pricing presented; fees are non-refundable except as required by law; we may change pricing with advance notice; and you authorize us to charge your payment method for recurring fees. Payments are processed securely through Stripe; we do not store full credit card information.

9. Termination

You may terminate your account at any time. We may suspend or terminate your account for violation of these Terms, suspected fraudulent or illegal activity, extended inactivity, or at your request. Upon termination, your right to use the Service ends immediately, and we may delete your account and User Content after 30–90 days.

10. Disclaimers and Limitations

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED.

GrantCue aggregates data from public sources (e.g., Grants.gov) but does not guarantee the accuracy, timeliness, or completeness of such data. You are responsible for verifying all grant information before submitting applications. AI-powered features are provided for informational purposes only and should not be relied upon as professional advice.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, GRANTCUE SHALL NOT BE LIABLE FOR INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR LOSS OF PROFITS, DATA, OR BUSINESS OPPORTUNITIES.

OUR TOTAL LIABILITY FOR ALL CLAIMS SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE CLAIM, OR $100, WHICHEVER IS GREATER.

12. Indemnification

You agree to indemnify, defend, and hold harmless GrantCue and its affiliates from any claims, losses, damages, liabilities, and expenses (including reasonable attorneys' fees) arising from your use of the Service, your User Content, or your violation of these Terms or any third-party rights.

13. Dispute Resolution and Governing Law

These Terms are governed by applicable law without regard to conflict-of-law principles. Any disputes shall be resolved through binding arbitration, except that either party may seek injunctive relief in court for intellectual property infringement. You and GrantCue agree to waive the right to a jury trial and to participate in class actions.

14. Changes to These Terms

We may update these Terms from time to time. If we make material changes, we will notify you by posting the updated Terms with a new effective date and, for significant changes, by email or in-product notification. Your continued use after changes take effect constitutes acceptance.

15. General Provisions

These Terms, together with our Privacy Policy, constitute the entire agreement between you and GrantCue. If any provision is unenforceable, the remaining provisions remain in effect. Our failure to enforce a right is not a waiver. You may not assign these Terms without our consent; we may assign them without restriction.

16. Contact Us

Questions about these Terms? Contact us at support@grantcue.com.